RYAN ADAMS — Content Strategy | Customer Research | Campaign Management based in Denver, CO | Remote

Email Campaign Workflow: Customer Success - 30 Day Onboarding (Retention)

www.bginonline.com/agent-knowledge/lead-capture-101/

Project Overview

Created a 30-day onboarding email campaign for new Bgin Online new customers to help improve customer retention.

  • Created objective, strategy, and outline for the campaign
  • Wrote the email copy and set up an automated workflow for the first 30 days.
  • Wrote the copy for email campaign assets, which included a blog and cheat sheet guide.
ForBgin Online Blogwww.bginonline.com/agent-knowledge/lead-capture-101/